Shipping policy

SHIPPING POLICY


Merchandise is shipped using USPS/UPS. USPS/UPS rates apply.


CHANGE OF ADDRESS  

Please ensure that your billing and shipping addresses are correct prior to completion of your order. Due to cardholder security, we will no longer update shipping addresses.  

 

UNVERIFIABLE ADDRESSES 

Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed.  Please use the same formatting used by UPS/USPS for mail delivery.  Please be sure to include apartment, suite or unit numbers as well as the correct city and zip code.   

 

'RETURN TO SENDER'  

Packages that are 'returned to sender' due to incorrect shipping information provided by customer, will be issued a store credit minus shipping costs. 

 

TRACKING SHOWS DELIVERED, BUT I DON'T HAVE MY ORDER WHAT SHOULD I DO?

Please contact your local UPS/USPS post office providing your tracking details. If your package is confirmed as lost or stolen, please initiate a Lost/Stolen package claim with UPS/USPS. We will not refund or replace UPS/USPS package(s) with confirmed delivery status.

 

ORDER CHANGES / CANCELLATIONS

We begin processing your order within 24 hours of receipt. Once your order has been completely processed, we will not be able to cancel or make any changes.

 

ORDER PROCESSING/SHIPPING TIMEFRAME 

All domestic orders are completely processed and shipped within 3 to 5 business days. However, Due to COVID-19 safety precautions in our warehouse, orders may take an additional 5 to 7 business days to ship.

 

INTERNATIONAL SHIPPING

Additional rates may apply.

A tracking number will be provided upon request. MyFabGlam Boutique is not responsible once the package is handed to USPS and a tracking number is provided. All packages are insured through UPS/USPS.

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day.